Replacement Parts Policy

If you have any questions regarding our replacement parts policy please contact our service department at 770-271-7960 Ext:521

Certain electrical and electronic items require a core return which is included in the price of that replacement part, these select items must be returned to NC MEC USA, Inc. within 10 business days to avoid additional costs.

A copy of the original packing list must accompany returned parts with a brief reason for the return.  If the part is defective, please give a brief description of the defect.

Return parts to:
ATTENTION: SERVICE DEPARTMENT
NC MEC USA, Inc.
3150 Verona Ave.
Buford, GA 30518

All Warranty and Non-Warranty parts must be sent with shipping prepaid.  A 25% restocking fee will be charged for parts returned due to customer error.  Returned parts will be quality assurance inspected before a credit is issued.